Looking to build a strong career in finance, customer support, and field operations? Tata Capital is hiring for a Customer Service Executive in its Used Car Vehicle (UCV) Motor Finance division. Join one of India’s leading financial institutions and work at the frontline of customer and dealer relationships. 💼
📍 Job Location:
Mumbai (On-field role included)
🧾 Job Role & Responsibilities:
As a Customer Service Executive, you’ll be responsible for:
🔹 Lead Generation – Source leads via DSEs, channel partners & open market
🔹 Customer Relationship Management – Handle end-to-end customer interactions, resolve queries, and cross-sell products
🔹 Dealer Relationship Management – Build and maintain strong relations with assigned auto dealers
🔹 Deal Processing – Collect & verify documents, ensure smooth loan processing via internal systems (RSPM, SAGE, etc.)
🔹 Internal Coordination – Work closely with credit & operations teams for approvals & application status
🎓 Eligibility Criteria:
- Graduate in any stream (Finance preferred)
- 1–5 years of relevant experience in customer service, CRM, or sales
- Must be comfortable with fieldwork and client interaction
- Strong communication, negotiation, and analytical skills
💡 Preferred Skills:
- Customer Relationship Management (CRM)
- Stakeholder & Dealer Management
- Product Knowledge (Auto Finance)
- Market Awareness & Field Selling
- Lead Generation & Sales Support
🧾 Job Details:
- 🏢 Company: Tata Capital
- 🧩 Department: Customer Success, Service & Operations
- 💼 Employment Type: Full-Time, Permanent
- 📈 Industry: BFSI / Motor Finance
👉 Apply Now and take your career forward with a respected name in Indian finance!
🔗 Apply Now
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