📍 Location: On-Site – Noida
💼 Type: Full-Time
🕐 Experience: 2+ Years
📩 Apply Now: LinkedIn Job Link
📧 Send Resume To: support@betterbasics.co.in
📝 Subject Line: Operations and Customer Experience Associate: <Your Name>
🧵 About Better Basics
Better Basics is a modern Indian slow fashion brand, crafting thoughtfully designed essential clothing at our in-house facility in Noida. If you’re organized, proactive, and thrive in high-ownership roles, this is your calling!
📌 Your Role:
You’ll work directly with the founder and factory team to streamline production, order fulfilment, customer support, and scale backend operations.
🎯 Key Responsibilities:
✅ Manage order fulfilment, returns, inventory & Shopify backend
✅ Liaise with factory, vendors, and delivery partners
✅ Handle customer queries via WhatsApp, email & social media
✅ Maintain trackers for production, returns, material movement
✅ Identify bottlenecks and solve system issues independently
✅ Support restocks & product launches
✅ Requirements:
🔹 2+ years in operations, startups, consulting, or e-commerce
🔹 Strong communication & coordination skills
🔹 Highly organized and detail-oriented
🔹 Excel/Google Sheets & Shopify proficiency
🔹 Bonus: Fashion/e-commerce/returns/courier experience
💡 Perks & Growth:
🚀 Direct mentorship from the founder
📦 Exposure to logistics, customer ops & fashion production
📈 Path to lead all operations in 12–18 months
🎯 High autonomy & startup-style learning environment
⏰ Start Date: Immediate
💬 Mention your expected salary in the email
🔗 Apply Now: Click to Apply on LinkedIn
📧 Or send your resume to: support@betterbasics.co.in with subject: Operations and Customer Experience Associate: Your Name
